instructions for

Warranty Registration

To activate your Limited Warranty, please complete the registration form within 30 days of installation by a licensed HVAC technician.


NOTE

You can only register units from the brands PRIME, PG and AUX using this form. You can find links to the registration page for other brands in the other brands section


Before registering, please:

  • Review our Sales Policy
  • Keep your model and serial number handy.
FILL THE REGISTRATION FORM

instructions to make

Warranty Claim

We are confident your new equipment will perform at its best. However, if you experience any issues, you can easily submit a warranty claim using the form below. Once your unit is registered and you’ve received a confirmation email, you may file a claim for any problems covered under the valid warranty. Please review the warranty terms carefully before submitting to ensure you receive the full benefits of your coverage.

Before filling the form, please:

  • Review our Warranty Tems
FILE A WARRANTY CLAIM

Need Assistance with Your Warranty?

To save time and get faster support, we kindly encourage you to first review the warranty instructions carefully and complete the registration process before reaching out.

If you still have questions or need guidance, don’t hesitate to contact us—we’ll be glad to walk you through the process step by step.